Johns Hopkins Medicine MyChart (2024)

MyChart is a secure online portal that provides information about your medical care and connects you to your Johns Hopkins Medicine health care team. Schedule appointments, view test reports, pay medical bills and more.
Learn more about MyChart’s benefits.

MyChart Announcements

Two-Step Verification

You may have noticed that there is now a security step called two-step verification when logging into the MyChart portal. This will help protect your MyChart account. After logging in, you can turn off this added security feature by navigating toSecurity Settings and clicking “Turn off two-step verification.”

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Starting July 18, Some MyChart Messages May Be Billed

Johns Hopkins Medicine will begin billing for some nonurgent MyChart messages. While you will not be charged for most messages, some require more time for review and response from your care team, such as assessing a new condition or adjusting medications.

Learn more

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MyChart for Teens

Teens ages 13–17 can take charge of their care by creating their own MyChart accounts. A MyChart account lets you send messages to your health care provider, request and renew prescriptions, see test results, schedule appointments and so much more. Parents and guardians can request proxy access to a teen account, but some information will remain confidential and will not be shared without the teen’s permission.

Learn more

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Have a Video Visit

Depending on state regulations, patients can participate in a live-video appointment with a Johns Hopkins Medicine provider. Video visits are secure and HIPAA compliant. Professional language and sign language interpreters can join video visits.

Apple device users:Please update your device to version 15.2. Older versions are unable to connect to a Johns Hopkins Medicine video visit.Learn more.

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Schedule Your COVID-19 Vaccine & Booster

Use MyChart to schedule a COVID-19 vaccination or booster at a Johns Hopkins Medicine Maryland location. Appointments are limited.

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Update Your Pronouns and Preferences

Complete questionnaires in MyChart to share your pronouns, legal sex and legal name with your Johns Hopkins care team.

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New Look Coming to MyChart Mobile Login Page

The Johns Hopkins MyChart mobile app is getting a new login page. Patients will see important announcements in a pop-up banner as well as quick links at the bottom of the screen to pages like Provider Finder and Pay Bills.

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Need help? Check out our MyChart FAQs page

MyChart FAQs

MyChart Quick Guide

Schedule Appointments

Use MyChart to schedule some care appointments.

  1. Select Visits from the top menu.
  2. Click the green Schedule an appointment button.
  3. Under Tell us why you’re coming in, click on Adult/Pediatric Specialty Care.
  4. Answer the questions and follow the prompts.
  5. Select an available date and time.
  6. Click Submit to secure your appointment.

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Check in for Appointments Ahead of Your Arrival

Check in to your appointment before you arrive.

  1. Select Visits from the top menu.
  2. Click eCheck-in.
  3. Confirm your insurance, medical history and preferred pharmacy.

Use MyChart to tell your provider when you have arrived for some appointments.

  1. A box titled Confirm that you’ve arrived will appear 30 minutes before an appointment.
  2. Click I’m here and proceed to the front desk to sign any outstanding paperwork.

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Request and Download Health Records

Patients and proxies can request and download health records in MyChart.

  1. Open the menu and search/selectSharing Hub.
  2. ChooseYourself.
  3. ChooseRequest a copy.
  4. Fill out theRequest Copy of Health Recordform for whichever site records you wish to download.
  5. Once the request is processed, you will receive a notification that the file is ready in the Document Center. Depending on the size and type of request, this could take several business days.

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View Clinic Notes and Test Results

Access your test results and provider’s clinic notes as soon as they are finalized.

  1. Click on Menu and locate My Record.
  2. Select Test Results.
  3. Select Visits. Click View Notes under a specific visit.

View a tip sheet

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Message Providers

Have a question about your medication or a new symptom? Send a secure, private message to your provider.

  1. Click Messages from the top navigation bar.
  2. Click the green Send a message button.
  3. Select the reason for your message.
  4. Select a provider to message.
  5. Draft your message, attach any photos and click Send.

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Review and Pay Your Bills

Use MyChart to review and pay your medical bills.

  1. Use the search bar to locate Billing.
  2. Select Billing Summary.
  3. Follow the prompts to review and pay your bill.

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Download the MyChart Mobile App

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Manage your care from your phone with the MyChart mobile app. View messages, test results, information about medications and appointments, and more. Plus, you can quickly switch between health care organizations.

Download the app today using the buttons below, or search for “MyChart” on the App Store or Google Play. Select “Johns Hopkins Medicine” from the drop-down menu once you’ve downloaded the app.

Benefits of MyChart

Manage your care on the go.

Download the MyChart mobile app.

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Communicate with your provider.

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Access your test results.

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Manage your appointments.

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Request prescription renewals.

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Receive and pay bills.

Learn more about paperless billing.

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Access another person’s health records.

Learn more about proxy access.

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Have video visits from home.

Learn more about telemedicine.

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Send Your Provider a Message Through MyChart

You can send non-emergency medical questions to your providers through MyChart. Please note, your message may not be read for 3 business days

When should I call 911 or go to the emergency department?

Call 911 if you are experiencing potentially life-threatening symptoms. The following are just some of the symptoms for which you should immediately call 911 or go to the nearest emergency department. (Note: This is not a complete list.)

  • Chest pain or pressure, palpitations, shortness of breath or other symptoms of heart attack or other heart problems
  • Sudden numbness, weakness, confusion, loss of vision, problems with speech or balance, or other symptoms of stroke
  • Unexplained or worsening shortness of breath, or other breathing problems
  • High fever
  • Intense or unexplained pain
  • Heavy bleeding or bleeding without an obvious cause
  • Severe injury or trauma, including deep, large or severe cuts
  • Possible fractures or broken bones
  • Any other problems that you consider an emergency

Request and Download Health Records

Download step-by-step instructions

Step One: Request Records

Patients and proxies can request and download health records in MyChart at no cost.

  1. Open the menu and search/select Sharing Hub.
  2. Choose Yourself.
  3. Choose Request a copy.
  4. Fill out the Request Copy of Health Record form for whichever site records you wish to download.
  5. Once the request is processed, you will receive a notification that the file is ready in the Document Center. Depending on the size and type of request, this could take several business days.

Step Two: Download Records

Once you receive the notification that your file is ready in the Document Center:

  1. Open the menu and search/select Document Center.
  2. Choose the Record Request option.
  3. Click Download on the recently requested record.
  4. Some documents may have a lock icon. If you hover over the lock, you will see a password displayed. When you open the file on your computer, you will need to enter that password to see the report.

If you don’t have enough space on your computer for the download, you can request your record from the Health Information Management (HIM) Department instead. Instructions for that process can be found here.

Johns Hopkins Online Services

Johns Hopkins Medicine MyChart (2024)

FAQs

Why is Johns Hopkins Medicine charging for MyChart messages? ›

Most MyChart messages you send will not be billed, but there are times when patient-initiated messages require more time for review and response. Here are some examples of topics of messages that may be billed: A new issue or symptom requiring medical assessment or referral. Adjusting medications.

Does Johns Hopkins use MyChart? ›

MyChart is a secure online portal that provides information about your medical care and connects you to your Johns Hopkins Medicine health care team. Schedule appointments, view test reports, pay medical bills and more.

What charting system does Johns Hopkins use? ›

The Epic Medical Record System has multiple features to support clinical research at Johns Hopkins.

Is there an app for Johns Hopkins MyChart? ›

Request an activation code from your clinician's office. Download the MyChart app from Google Play or the App Store, then select Johns Hopkins Medicine from the drop-down menu. A web version is also available here: MyChart - signup page.

Do doctors read MyChart messages? ›

Understanding MyChart messaging

Multiple members of your care team may view MyChart messages in order to get an appropriate and efficient response; this may include nurses or advance practice clinicians other than your primary care provider (PCP).

Does Medicare pay for MyChart messages? ›

Cost of billed MyChart messages

Medicare: $14-$52. Medicaid: $7-$28. Private Insurance: Most private insurance carriers cover this at little to no cost to patients.

What is the difference between MyChart and Epic? ›

MyChart is EPIC's patient portal. MyChart is a secure means for patients to access parts of their health records through a web browser and cell-phone apps.

Is MyChart a good app? ›

MyChart is a patient friendly portal provided by Epic, it's a great tool to review all the information required like the upcoming appointments, your visit information, medications, contacting your provider for any care related queries.

How do I get my medical records from Johns Hopkins? ›

Obtain a copy of the Authorization for Release of Health Information Form
  1. You may download and print a copy of the Authorization for Release of Health Information Form.
  2. You can also request a copy to be mailed to you by calling. 410-502-4070.

Is Johns Hopkins Medicine the same as Johns Hopkins University? ›

Johns Hopkins Medicine integrates the operations and planning of the Johns Hopkins University School of Medicine with the Johns Hopkins Health System and Hospital.

Who funds Johns Hopkins Medicine? ›

Johns Hopkins Drug Discovery is financially supported by a number of organizations ranging from federal and state agencies to industrial partners. We value each and every one of our sponsors, striving to make a difference in the lives of patients by developing new therapeutics.

Does Johns Hopkins use Epic? ›

Regardless of location, most courses are open to any Johns Hopkins Medicine Epic user based on job function. The links below provide a list of classes, tip sheets, and unique learning resources offered by our distinctive learning centers.

Why is MyChart not showing test results? ›

Some test results are not released to your MyChart account because of their sensitive nature. Your doctor determines which types of test results are able to be accessed through MyChart and which might require an in person conversation.

What happens to MyChart when the patient dies? ›

We will also deactivate a MyChart account after we become aware of the patient's death. MyChart may have downtime when it is not available due to system maintenance, back-ups, or other reasons.

Do biopsy results show up on MyChart? ›

Getting Your Breast Biopsy Results

Results will be in your medical record, sent to your doctor, and available for you in MyChart on the day the pathologist completes the report.

Can you bill for MyChart messages? ›

Many healthcare systems are now charging patients for using MyChart to communicate with providers. Patient-generated questions that require medical advice and care can be billed as an eVisit. Check with your healthcare provider to see if they charge for MyChart messages.

Do doctors charge for emails? ›

The insurer then decides whether to pay for it directly or pass the costs onto the patient. A recent study of insured patients by the Peterson-Kaiser Family Foundation (KFF) found that doctors charge on average $39 per email. Patients with out-of-network benefits pay about $25 per email.

What is John Hopkins application fee? ›

Please submit all application materials, and the $75 application fee, either via the online application form or directly to our office. Once your application and all materials are received, please allow two weeks for processing.

Does Johns Hopkins hospital use epic? ›

One patient. One record. Johns Hopkins Medicine Epic

Johns Hopkins Medicine (JHM) uses a single, integrated electronic medical record (EMR) system for the entire enterprise. This single, integrated EMR also improves the critical connection to affiliate and referring providers across JHM.

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