MyChart is a secure online portal that provides information about your medical care and connects you to your Johns Hopkins Medicine health care team. Schedule appointments, view test reports, pay medical bills and more.
Learn more about MyChart’s benefits.
MyChart Announcements
Two-Step Verification
You may have noticed that there is now a security step called two-step verification when logging into the MyChart portal. This will help protect your MyChart account. After logging in, you can turn off this added security feature by navigating toSecurity Settings and clicking “Turn off two-step verification.”
Starting July 18, Some MyChart Messages May Be Billed
Johns Hopkins Medicine will begin billing for some nonurgent MyChart messages. While you will not be charged for most messages, some require more time for review and response from your care team, such as assessing a new condition or adjusting medications.
Learn more
MyChart for Teens
Teens ages 13–17 can take charge of their care by creating their own MyChart accounts. A MyChart account lets you send messages to your health care provider, request and renew prescriptions, see test results, schedule appointments and so much more. Parents and guardians can request proxy access to a teen account, but some information will remain confidential and will not be shared without the teen’s permission.
Learn more
Have a Video Visit
Depending on state regulations, patients can participate in a live-video appointment with a Johns Hopkins Medicine provider. Video visits are secure and HIPAA compliant. Professional language and sign language interpreters can join video visits.
Apple device users:Please update your device to version 15.2. Older versions are unable to connect to a Johns Hopkins Medicine video visit.Learn more.
Learn about video visits
Schedule Your COVID-19 Vaccine & Booster
Use MyChart to schedule a COVID-19 vaccination or booster at a Johns Hopkins Medicine Maryland location. Appointments are limited.
Update Your Pronouns and Preferences
Complete questionnaires in MyChart to share your pronouns, legal sex and legal name with your Johns Hopkins care team.
New Look Coming to MyChart Mobile Login Page
The Johns Hopkins MyChart mobile app is getting a new login page. Patients will see important announcements in a pop-up banner as well as quick links at the bottom of the screen to pages like Provider Finder and Pay Bills.
Need help? Check out our MyChart FAQs page
MyChart FAQs
MyChart Quick Guide
Schedule Appointments
Use MyChart to schedule some care appointments.
- Select Visits from the top menu.
- Click the green Schedule an appointment button.
- Under Tell us why you’re coming in, click on Adult/Pediatric Specialty Care.
- Answer the questions and follow the prompts.
- Select an available date and time.
- Click Submit to secure your appointment.
Check in for Appointments Ahead of Your Arrival
Check in to your appointment before you arrive.
- Select Visits from the top menu.
- Click eCheck-in.
- Confirm your insurance, medical history and preferred pharmacy.
Use MyChart to tell your provider when you have arrived for some appointments.
- A box titled Confirm that you’ve arrived will appear 30 minutes before an appointment.
- Click I’m here and proceed to the front desk to sign any outstanding paperwork.
Request and Download Health Records
Patients and proxies can request and download health records in MyChart.
- Open the menu and search/selectSharing Hub.
- ChooseYourself.
- ChooseRequest a copy.
- Fill out theRequest Copy of Health Recordform for whichever site records you wish to download.
- Once the request is processed, you will receive a notification that the file is ready in the Document Center. Depending on the size and type of request, this could take several business days.
View Clinic Notes and Test Results
Access your test results and provider’s clinic notes as soon as they are finalized.
- Click on Menu and locate My Record.
- Select Test Results.
- Select Visits. Click View Notes under a specific visit.
View a tip sheet
Message Providers
Have a question about your medication or a new symptom? Send a secure, private message to your provider.
- Click Messages from the top navigation bar.
- Click the green Send a message button.
- Select the reason for your message.
- Select a provider to message.
- Draft your message, attach any photos and click Send.
Review and Pay Your Bills
Use MyChart to review and pay your medical bills.
- Use the search bar to locate Billing.
- Select Billing Summary.
- Follow the prompts to review and pay your bill.
Download the MyChart Mobile App
Manage your care from your phone with the MyChart mobile app. View messages, test results, information about medications and appointments, and more. Plus, you can quickly switch between health care organizations.
Download the app today using the buttons below, or search for “MyChart” on the App Store or Google Play. Select “Johns Hopkins Medicine” from the drop-down menu once you’ve downloaded the app.
Benefits of MyChart
Manage your care on the go.
Download the MyChart mobile app.
Communicate with your provider.
Access your test results.
Manage your appointments.
Request prescription renewals.
Receive and pay bills.
Learn more about paperless billing.
Access another person’s health records.
Learn more about proxy access.
Have video visits from home.
Learn more about telemedicine.
Send Your Provider a Message Through MyChart
You can send non-emergency medical questions to your providers through MyChart. Please note, your message may not be read for 3 business days
When should I call 911 or go to the emergency department?
Call 911 if you are experiencing potentially life-threatening symptoms. The following are just some of the symptoms for which you should immediately call 911 or go to the nearest emergency department. (Note: This is not a complete list.)
- Chest pain or pressure, palpitations, shortness of breath or other symptoms of heart attack or other heart problems
- Sudden numbness, weakness, confusion, loss of vision, problems with speech or balance, or other symptoms of stroke
- Unexplained or worsening shortness of breath, or other breathing problems
- High fever
- Intense or unexplained pain
- Heavy bleeding or bleeding without an obvious cause
- Severe injury or trauma, including deep, large or severe cuts
- Possible fractures or broken bones
- Any other problems that you consider an emergency
Request and Download Health Records
Download step-by-step instructions
Step One: Request Records
Patients and proxies can request and download health records in MyChart at no cost.
- Open the menu and search/select Sharing Hub.
- Choose Yourself.
- Choose Request a copy.
- Fill out the Request Copy of Health Record form for whichever site records you wish to download.
- Once the request is processed, you will receive a notification that the file is ready in the Document Center. Depending on the size and type of request, this could take several business days.
Step Two: Download Records
Once you receive the notification that your file is ready in the Document Center:
- Open the menu and search/select Document Center.
- Choose the Record Request option.
- Click Download on the recently requested record.
- Some documents may have a lock icon. If you hover over the lock, you will see a password displayed. When you open the file on your computer, you will need to enter that password to see the report.
If you don’t have enough space on your computer for the download, you can request your record from the Health Information Management (HIM) Department instead. Instructions for that process can be found here.
